The Hudson Police Department Communications Center is staffed 24 hours a day, seven days a week, by 10 full-time and part-time staff members. Two dispatchers are on duty (scheduled) between 8 a.m. and midnight daily, while one dispatcher typically works midnight to 8 a.m.
Dispatchers handle all Police, Fire, and EMS radio traffic, as well as incoming telephone lines, both emergency (9-1-1) and non-emergency calls.
Calls are recorded and dispatched via Computer-Aided Dispatch, or CAD, that simplifies (standardizes) data entry and dispatches calls more quickly with more information. The calls are also sent directly to the in-car mobile computer where the officer can read the call details. This provides quick and accurate information exchange between Dispatch and the officer and vice versa.